Quality, stability, independence, balance + ﮩ٨ـﮩ
There are a number of reasons why our clients and candidates are so loyal:
We endeavour to work hand in hand with service users, their family members, and other stakeholders in providing the highest quality of care, promoting independence and essential values of daily living.
Our quality and professionally trained carers who would assist, and effectively deliver quality care to our service users in the comfort of their own homes and according to the care plan. We intend to achieve these by ensuring strict adherence to our policies and procedures by all members of staff.
We believe that service users, staff and visitors should be provided with a safe environment and care which enhances all aspects of their life.
This is why we aim:
Our staff never stop learning. Ongoing training is an essential part of “team” status.
We believe in the importance of integrity in business. That’s why we encourage our teams to always be transparent. We ask the same of our clients—to give us honest feedback via our rating system.
From managing transition to submitting detailed daily reports—our teams are committed to keeping you and your loved ones informed.
We ask our team to be aware of their impact on the world around them—including your home and the environment.
We’re always open to new and better ways of doing things—this extends to how we use technology to make the lives of our clients and team more efficient. We also challenge our champs to be proactive and to take initiative.
To care is both an act and a mind-set. We are the paramount role players in our client’ daily lives. This is a role that we hold sacred, and we believe that our staff members and clients are interconnected by the mutual enjoyment derived from our daily engagements with one another.
We break down the misconceptions of what is possible in the later years of life, and we do this by building closer connections to our clients to reveal their hopes, ideas, and interests. This is how NWQC is ensuring a future that’s better – and even more beautiful – than what has been imagined for the client before. It’s a world that we invite you to inhabit, because it’s where we would all wish to be in our elder years.
Whatever the personal home care requirements of yourself, a relative, friend or someone you care for, please get in touch with NWQC and we’d be delighted to help.